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Training |
BRITON is empowered with training programs to all managerial and user levels using international standard concepts and methods. Our certified instructors provide interactive education in an effort to help the trainees gain understanding and hands-on skills of the solution.
- User Training: teaches business user application terminology, basic application functions, how to navigate through the screens, resolve alerts and use the help facility. Lesson covers application terminology, basic application functions, and security rights including how to log on and off.
- Management Training: Teaches executives and supervisors report features and how to track workflow activities.
- Administrator Training: provides information on installation procedures, troubleshooting, regular system maintenance and administering the system.
Train the trainer
approach will be used; therefore, the trainer will roll out the training to
all other CUSTOMERS employees. A training day is four man-hours. The number
of trainers should not exceed five trainees per the basic training session
unless specified below. The following details the exact standard training
curriculum to be provided during the course of projects.
| Course Title |
Description |
Delivery Method |
Attendees |
| Business User Training |
Teaches business user application terminology, basic
application functions, how to navigate through the screens, resolve
alerts and use the help facility. Lesson covers application terminology,
basic application functions, and security rights including how to log on
and off. |
One session & onsite. Instructor-Led. |
Business Users, Supervisors, & Executives |
| Management Training |
Teaches executives and supervisors report features and
how to track workflow activities. |
One session & onsite. Instructor-Led |
Supervisors, & Executives |
| Administration Training |
Provides information on installation procedures, troubleshooting, regular system maintenance and administering the system. This include:
- Installation Procedure
- Policies Configuration
- Security Settings
- Troubleshooting
- Backup & Recovery
- Patch Installation Procedure
- System Monitoring, Maintenance and Fine Tuning
- Logs & Reports Generation
|
One session & onsite. Highly interactive, Workshop
oriented. Technical subject matter experts provide skill transfer. |
BRITON Administrators |
Training and Implementation Team
BRITON is armed with a group of free-spirited and disciplined consultants with strong management skills, profound know-how, and hands-on experience. Therefore, Houston Technologies Ltd. is able to leverage an unprecedented sphere of intellectual knowledge space to its clients.
Our team is highly certified and qualified with extensive knowledge, experience, and accreditations covering:
- Total Quality Management (TQM)
- Project Management Institute (PMI)
- International Quality Assurance (IQA)
- International Register of Certificated Auditors (IRCA)
- International Standard Organization (ISO)
- Quality Management System (QMS)
- Capability Maturity Model (CMM)
- Information Technology Infrastructure Library (ITIL)
- Infrastructure & Application Management (IAM)
- Information Security (ISO17799, BS7799, ISS, etc.)
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